Terms and Conditions
Please read the following in its entirety before completing a purchase:
30-Day Satisfaction Guarantee – We Promise!
We’re absolutely confident that you’ll be satisfied with your purchase from Floor Supplies LLC. If you’re not, return it anytime within 30 days and we will gladly replace the product, give you credit, or refund your money, whichever you prefer. Floor Supplies LLC Guarantee does not apply to power tools, sanding machines, flooring nailers and vacuums which are subject only to manufacturer’s warranties. Special-order items, back-orders and manufacturer drop-ship items may not allow returns or may be subject to a restocking fee.
Terms of Sale:
The following Terms of Sale will govern the sale between Floorsupplies.net LLC (the Seller) and you, our Customer, for any item(s) purchased from our website. By buying from us, you agree to these terms.
Note: Stock Availability shown on this website is for your reference only. While we strive to provide the most accurate stock and availability information, it may have changed from the time you added an item to cart and the time your order is processed. Please email us at firstname.lastname@example.org to request information regarding product availability. We have the right to cancel any orders. Customers will be notified by e-mail of any cancellations.
Order Acceptance Policy:
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Floorsupplies.net LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. Floorsupplies.net LLC reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. You will only be charged for the items that have shipped. We may require additional verifications or information before accepting any order.
All prices are listed in US Dollars, unless otherwise indicated. All applicable state, local, federal, and international taxes and fees apply and will be clearly displayed during checkout. You are responsible to pay and/ or report taxes if necessary.
Prices may be changed at any time without further notice.
We reserve the right to change our product's prices at any time without further notice.
We accept the following methods of payment: Major credit cards (Visa, MasterCard, Discover Card), Money Order, and Company Checks. We prefer payment by major credit cards for security reasons.
Fraud Risk Prevention: This site uses Feedzai’s risk and fraud algorithms to determine composite topline risk scores for each incoming transaction. Your order will be cancelled if the score is over the required limit and as seen fit by Floor Supplies.net LLC For more information on how this works please see https://www.feedzai.com/home/risk-fraud-management/ for details.
Shipping and Delivery Policy:
We currently ship all over the United States and some International Countries. Shipping and handling charges apply to all orders unless otherwise specified. Shipping charges will be calculated in your shopping cart, and may vary according to the number and/or weight of items purchased, carrier used, and destination of order and method of shipping.
Delivery to Canada and International Countries
We fulfill Canadian and International orders online and offer both USPS Priority Mail and Fedex shipping methods. A shipping quote for your order can be seen in the shopping cart and during order review prior to checkout. You will be responsible for brokerage fees and customs fees upon receipt. Additional lead times may apply. Please contact us if you need assistance with a freight quote. Please note: Some products cannot be delivered to your Country. You will be notified by email.
Orders are shipped Monday-Friday, usually within 48 hours of payment authorization. Orders paid by eChecks will ship within 2 business days after payment has cleared. We strive to ship all orders as quickly as possible. Orders are shipped once the item(s) is located in stock and payment has been received, charged and verified. Shipping transit times shown on the website are not guaranteed. We are not responsible for shipping carrier transit delays are matters that are beyond our control. If you need an item shipped by a certain date, please email us at email@example.com.
If you are missing any items or pieces from your order, please send an email to firstname.lastname@example.org within 2 business days of delivery of your package. For defective or missing pieces in a sealed box set, you may contact the manufacturer for assistance. Any claims sent after 2 business days after receiving shipment will not be honored.
All orders are shipped using the follow carriers: USPS (United States Postal Service), FedEx and UPS.
When an order is placed, it will be shipping to an address provided by the purchaser as long as that shipping address is compliant and accurate. We do not ship to PO Boxes ,FPO ,APO or DPO. Address will be defaulted back to and shipped to the billing address. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. We may ask you to sign a legal note for claims. We take this seriously due to fraud.
In the event a product is listed with incorrect information or price due to typographical errors, we have the right to cancel any orders as a result. If your credit card or PayPal has been charged for the purchase, Floorsupplies.net LLC will immediately issue a full refund to your original method of payment.
Our goal is to ship all orders within 48 hours; same day if the order is received by 3 PM Eastern Time. Orders received after this cutoff time may be shipped the following business day. If your order includes an item that is a preorder, backordered or not in stock, your order will be held until all items are in stock.
Partial Shipping: Partial shipments are available by contacting email@example.com. At your request, all in stock items can be shipped immediately and backordered items will be shipped when available.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Floorsupplies.net LLC is not responsible for the operation of or content located on or through any such site(s).
Disclaimer: Any and all referenced trademarks on this site are the property of their respective owners.
Image Accuracy: Often one image will be supplied as a likeness of the product, but the image may in be black and white or of a different color. We are not responsible for image and or minor text inaccuracies that do not render a product materially different, altering the basic functionality, value and utility.
Only for products sold with a manufacturer's warranty. ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The sole remedy for manufacturer's defect is replacement product. Floor Supplies.net LLC is not responsible for any indirect, incidental or consequential damages arising from or relating to its sale of any products. Under no circumstances shall any liability of Floor Supplies.net LLC arising out of or relating to the transaction set forth in this invoice exceed the total cost of the products included in the invoice and paid for by the purchaser.
Other Products Information
1. Orders are processed on a first come, first served basis. This means that your order is put into a queue and processed in that order to insure that it is fair to all of our customers to receive there orders in a timely manner.
2. If your choose priority mail, overnight shipping, next day air, or any other expedited shipped process your order will still be in the queue until it is processed by our shipping dept. Orders are processed as fast as possible to ensure a timely shipment.
3. All wood flooring is shipped using standard ground services. Extra services such as declared values, extra insurances are available upon request for an extra charge.
4. Most items are in stock at the time of your order, but in some occasions we run out of stock and that will delay your shipping times. Applies for expedited shipping as well.
5. Shipping charges may be changed at any time to comply with the current shipping rates.
6. Most oil based floor finishes can only be shipped ground to comply with the postal regulations.
7. Due to the high demand and the time it takes to receive sanding machines from our vendors, all sanding equipment may take three to six weeks for processing and delivery. Please note that all sanding equipment is non-refundable and non - returnable. It the order is cancelled during the order process a 20% restocking fee will apply. All sanding equipment is covered under the manufacture warrantee.
8. Under no circumstances will Floorsupplies.net be held responsible for the scheduling of your projects, jobs and or projected delivery dates of our products to fulfill your project deadlines.
Floor Supplies.Net LLC Pricing Policy
Since 1985, Floor Supplies.Net is one of America's largest distributors of tools and related equipment. Because of Floor Supplies.Net LLC huge purchasing power we can offer our customers the most competitive prices to be found anywhere.
Floor Supplies.Net LLC strives to provide accurate prices and product descriptions. However, prices and quantities may change without notice. Floor Supplies.Net LLC reserves the right to limit orders based on out of stock situations, pricing and description errors.
Orders received by Floor Supplies.Net LLC are not consider final until order has been manually verified for accuracy. Floor Supplies.Net LLC is not liable for pricing errors that are a result of data synchronization problems, database corruption, malicious activity or any other cause that results in inaccurate "fair-market" value pricing.
Please note to protect our customers and to cut back on credit card fraud and chargeback’s all orders over $200.00 must be verified by phone and the CREDIT CARD AUTHORIZATION FORM form must be signed and returned before orders can be processed.
Please note: This is a specialty store that sells professional products to professional tradesmen and hard to find items that are not sold in local stores. Some of our products take more time to process and ship.
Prices listed are retail, do not include shipping, handling fees, taxes, and/or duties, and are subject to correction or change without notice. Market sensitive commodity products will be priced according to current market conditions.
Floorsupplies.net LLC charges sales tax on shipments made to the following state: Flordia.
Payment and Credit Terms.
Floorsupplies.net LLC accepts cash, company checks, Visa, MasterCard, Discover and American Express. For customers with established Floorsupplies.net LLC credit, payment terms are net thirty (30) days from the date of shipment or pick‑up. All credit extended by Floorsupplies.net LLC to customer, and the limits of such credit, is at Floorsupplies.net LLC sole discretion, and may be reduced or revoked by Floorsupplies.net LLC at any time, for any reason. Floorsupplies.net LLC reserves the right to charge a convenience fee for late payments. Floorsupplies.net LLC further reserves the right to charge customer a late payment fee at the rate of one and one‑half percent (1‑1/2%) of the amount due for each month or portion thereof that the amount due remains unpaid, or such lesser amount as may be permitted under applicable law. Anticipation and cash discounts are not allowed. All payments must be made in U.S. dollars. Floorsupplies.net LLC shall have the right of set‑off and deduction for any sums owed by customer to Floorsupplies.net LLC.
If customer fails to make payment within thirty (30) days of shipment or pick‑up, or fails to comply with Floorsupplies.net LLC credit terms, or fails to supply adequate assurance of full performance to Floorsupplies.net LLC within a reasonable time after requested by Floorsupplies.net LLC (such time as specified in Floorsupplies.net LLC request), Floorsupplies.net LLC may defer shipments until such payment or compliance is made, require cash in advance for any further shipments, demand immediate payment of all amounts then owed, elect to pursue collection action (including without limitation, attorneys’ fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an unshipped order.
Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer’s subsidiaries and affiliates purchasing from Floorsupplies.net LLC
will be jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.
Customer hereby grants to Floorsupplies.net LLC a first priority purchase money security interest and/or chattel mortgage in the products and any accounts receivable or cash from resale thereof until full payment is made to Floorsupplies.net LLC. Customer agrees to file, and it permits and authorizes Floorsupplies.net LLC to file, any financing statements or other appropriate documents with its governmental authorities to perfect the validity, priority, and enforceability of Floorsupplies.net LLC lien or security interest.
Customer agrees that any credit balance(s) issued by Floorsupplies.net LLC will be applied to customer’s account within one (1) year of its issuance.
IF CUSTOMER HAS NOT APPLIED FOR OR REQUESTED THE CREDIT WITHIN ONE (1) YEAR, ANY REMAINING CREDIT BALANCE(S) WILL BE SUBJECT TO CANCELLATION, AND Floorsupplies.net LLC SHALL HAVE NO FURTHER LIABILITY.
Floorsupplies.net LLC reserves the right to accept or reject any order.
All items are sold for domestic consumption in the United States.
If exported, purchaser assumes full responsibility for compliance with US export controls.
30‑Day Satisfaction Guarantee
If you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (provided the product is undamaged). Return documentation should clearly specify credit or exchange.
Returned items must be in the original packaging.
All returns must include a return authorization (RA) number that can be obtained by contacting Floorsupplies.net LLC Customer Service Department at 561-320-7425. Our customer service hours are Monday through Friday from 8am to 5pm eastern time.
You may also use our automatic returns systems by logging into your account, under completed orders.
Include a copy of the original order confirmation or packing slip with your RA paperwork as proof of purchase.
Returns received at Floorsupplies.net LLC without a RA number may be assessed a 20% restocking (processing) fee that will be deducted from any credit due.
Warranty Disclaimer and Limitation of Liability
DISCLAIMER AND LIMITATIONS.
ALL OTHER WARRANTIES TO ANY BUSINESS CUSTOMER, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTIABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, ARE SPECIFICALLY DISCLAIMED, EXCEPT WHERE PROHIBITED BY STATE LAW.
LIMITATION OF LIABILITY.
Floorsupplies.net LLC EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. Floorsupplies.net LLC LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.
For information on a specific manufacturer’s warranty, please contact Floorsupplies.net LLC at 561-320-7425.
Product Compliance and Suitability.
Jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas. Floorsupplies.net LLC does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor does Floorsupplies.net LLC accept responsibility for construction, installation and/or use of a product. It is customer’s responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.
Product cross‑reference comparisons do not imply that products are available or perfectly comparable. CROSS‑REFERENCED PRODUCTS ARE NOT REPRESENTED OR WARRANTED AS FUNCTIONAL OR PERFORMANCE EQUIVALENTS. Customer shall review all cross‑referenced product specifications prior to purchase and use to determine suitability of the product for customer’s intended use.
Product depictions in the catalogs and websites are for illustrative purposes only. Possession of, or access to any Floorsupplies.net LLC catalog, literature or websites does not constitute the right to purchase products. Floorsupplies.net LLC reserves the right to revise publishing errors in its catalogs or any of its websites.
Despite our efforts, occasional pricing errors may occur in the Floorsupplies.net LLC catalogs and websites. Floorsupplies.net LLC reserves the right to cancel any and all orders resulting from such pricing errors, even if customer has received an order confirmation from Floorsupplies.net LLC.
Products (and country of origin) may be substituted and may not be identical to catalog or website published descriptions and/or images.
Occupational Safety and Health Administration (“OSHA”) Hazardous Substance.
Material Safety Data Sheets (“MSDS”) for OSHA defined hazardous substances are prepared and supplied by the manufacturers. Floorsupplies.net LLC MAKES NO WARRANTIES AND EXPRESSLY DISCLAIMS ALL LIABILITY TO ANY CUSTOMER OR USER WITH RESPECT TO THE ACCURACY OF THE INFORMATION OR THE SUITABILITY OF THE RECOMMENDATIONS IN ANY MSDS. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY RELIANCE ON OR USE OF ANY INFORMATION, AND FOR USE OR APPLICATION OF ANY PRODUCT.
California Proposition 65.
The State of California requires that certain warnings be given concerning products subject to Proposition 65.
Both Cancer and Reproductive Harm
California Proposition 65
Warning: This product contains a chemical known to the State of California to cause cancer.
Warning: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.
Only Cancer Warning
California Proposition 65
Warning: This product contains a chemical known to the State of California to cause cancer.
Only Reproductive Harm Warning
California Proposition 65
Warning: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.
A complete list of Proposition 65 regulated chemicals is available by logging on to www.oehha.ca.gov.
MSDS information is available upon request by calling 561-320-7425.
Product Compliance and Suitability.
Jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas.Floorsupplies.net LLC does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor does Floorsupplies.net LLC accept responsibility for construction, installation and/or use of a product. It is customer’s responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.
Customer shall have no right, title, or interest in the trade names, trademarks, trade dress, copyrights, patents, domain names, product names, catalogs or any other intellectual property rights reserved by Floorsupplies.net LLC, or any trademarks or service marks owned by suppliers to Floorsupplies.net LLC. All materials contained on the www.floorsupplies.net websites are subject to the ownership rights of Floorsupplies.net LLC and its suppliers. Customer shall have no right to copy or use any of the intellectual property of Floorsupplies.net LLC or its suppliers without Floorsupplies.net LLC permission.
Floorsupplies.net LLC shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fire, accident, explosion, inability to procure or ship product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of Floorsupplies.net LLC in the conduct of its business.
Customer shall not assign any order, or any interest therein, without the prior written consent of Floorsupplies.net LLC. Any actual or attempted assignment without Floorsupplies.net LLC prior written consent shall entitle Floorsupplies.net LLC to cancel such order upon notice to customer.
No Third Party Benefit.
The provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity not a party hereto.
Waiver, Choice of Law and Venue.
The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent non‑performance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of Florida, excluding its conflict of law rules, and venue shall either be in the state courts in West Palm Beach County, Florida or the federal courts for the District of Florida.
If any portion of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable term shall be severed from these terms and conditions, and the remaining terms and conditions shall be valid and fully enforceable as written.
Modification of Terms.
Floorsupplies.net LLC. accacceptance of any order is subject to customer’s assent to all of the terms and conditions set forth herein. Customer’s assent to these terms and conditions shall be presumed from customer’s receipt of Floorsupplies.net LLC. acknowledgment, or from customer’s acceptance of all or any part of the products ordered. No additions or modifications of Floorsupplies.net LLC. terms and conditions by customer shall be binding upon Floorsupplies.net LLC., unless agreed to in writing by an authorized representative of Floorsupplies.net LLC.. If a purchase order or other correspondence submitted by customer contains terms or conditions contrary or in addition to the terms and conditions contained herein or in Floorsupplies.net LLC. acknowledgment, Floorsupplies.net LLC fulfillment of any such purchase order shall not be construed as assent to any of the terms and conditions proposed by customer, and will not constitute a waiver by Floorsupplies.net LLC. of any of the terms and conditions contained herein or in Floorsupplies.net LLC acknowledgment.
The terms and conditions in: (i) Floorsupplies.net LLC. forms, (ii) acknowledgments, (iii) quotations, (iv) invoices, (v) websites, (vi) catalogs are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and Floorsupplies.net LLC.
Please review these Terms of Access. All access to and use of this site and all websites (including mobile websites), applications, or other services on which these terms reside (collectively the “Floorsupplies.net LLC Property”), and the features at this Floorsupplies.net LLC Property, are subject to these Terms of Access (“Terms”). Floorsupplies.net LLC Property is owned or controlled by Floorsupplies.net LLC, Inc. and its parent company, subsidiaries, division, affiliates, and brands (“collectively The Flooring Connection - Floorsupplies.net”). By accessing this Floorsupplies.net LLC Property in any way, including, without limitation, browsing this Floorsupplies.net LLC Property, using any information, and/or submitting information to Floorsupplies.net LLC, you agree to and are bound by the terms, conditions, policies and notices contained here (the “Terms”), including, but not limited to, conducting this transaction electronically, disclaimers of warranties, damage and remedy exclusions and limitations, and a choice of Florida law.
From time to time we may update this Floorsupplies.net LLC Property and these Terms. Your use of this Floorsupplies.net LLC Property after we post any changes to these Terms constitutes your agreement to those changes. You agree to review these Terms periodically to ensure that you are familiar with the most recent version. Floorsupplies.net LLC may, in its sole discretion, and at any time, discontinue this Floorsupplies.net LLC Property or any part thereof, with or without notice, or may prevent your use of this Floorsupplies.net LLC Property with or without notice to you. You agree that you do not have any rights in this Floorsupplies.net LLC Property and that Floorsupplies.net LLC will have no liability to you if this Floorsupplies.net LLC Property is discontinued or your ability to access the TFloorsupplies.net LLC Property or any content you may have posted on the Floorsupplies.net LLC Property is terminated.
By accessing or linking to this Floorsupplies.net LLC Property, you assume the risk that the information on this Floorsupplies.net LLC Property may be incomplete, inaccurate, out of date or may not meet your needs and requirements. We may add, change, discontinue, remove or suspend any of the information, features and other content included in this Floorsupplies.net LLC Property at any time, without notice and without liability.
All information provided on this Floorsupplies.net LLC Property is subject to change without notice. While efforts have been made to make this Floorsupplies.net LLC Property helpful and accurate, due to the open nature of this Floorsupplies.net LLC Property, and the potential for errors in the storage and transmission of digital information, Floorsupplies.net LLC does not warrant the accuracy of information obtained from this Floorsupplies.net LLC Property.
Access and Use of Floorsupplies.net LLC Property
Access to this Floorsupplies.net LLC Property is limited to viewing the linked pages solely for legitimate business purposes, and subject to these Terms. Any access or attempt to access other areas of any Floorsupplies.net LLC computer system or other information contained on the system for any purposes is strictly prohibited.
Floorsupplies.net Content LLC
Content on this Floorsupplies.net LLC Property that is provided by Floorsupplies.net LLC or its licensors, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing (“Floorsupplies.net LLC Content”) is the property of Floorsupplies.net LLC and its licensors, and is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws.
You agree not to download, display or use any Floorsupplies.net LLC Content located on the Floorsupplies.net LLC Property for use in any publications, in public performances, on websites other than this Floorsupplies.net LLC Property for any unpermitted commercial purpose, in connection with products or services that are not those of Floorsupplies.net LLC, in any other manner that is likely to cause confusion, that disparages or discredits Floorsupplies.net LLC and/or its licensors, that dilutes the strength of Floorsupplies.net LLC or its licensors’ intellectual property, or that otherwise infringes Floorsupplies.net LLC or its licensors’ intellectual property rights (including through use of screen scraping, web harvesting, data extraction, or similar software or technologies). You further agree to in no other way misuse any Floorsupplies.net LLC Content or User Content that appears on this Floorsupplies.net LLC Property.
Use of the Floorsupplies.net LLC Property and Posting Policy
The following requirements apply to your use the Floorsupplies.net LLC Property: (a) you will not use any electronic communication feature of the Floorsupplies.net LLC Property for any purpose that is unlawful, tortuous, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful; (b) you will not upload, post, reproduce, or distribute any information, software, or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights; (c) you will not collect or store personal data about other users; (d) you will not use the Floorsupplies.net LLC Property for any commercial transactions that are unrelated to the purposes for which the Floorsupplies.net LLC Property was provided; (e) you will not upload, post, email, or otherwise transmit on interactive features intended for the general public any advertising or promotional materials or any other form of solicitation or unauthorized communication; (f) you will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs which might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.
From time to time on certain areas of the Floorsupplies.net LLC Property you may be able to submit reviews and certain other materials ("User Content"). By using these features, you agree that you will not post any content that is unlawful, harmful, tortuous, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, pornographic, violent or otherwise objectionable or inappropriate as determined by Floorsupplies.net LLC; that you will not post any content that contains personal information about any individual, violates the privacy/publicity of any other individual or entity, or anything that you are under a contractual obligation to keep private or confidential; that you will not impersonate any person or organization, including without limitation, the personnel of Floorsupplies.net LLC, or misrepresent an affiliation with another person or organization; you will not post any content that contains viruses, corrupted files, or any other similar software or programs that may adversely affect the operation of the Floorsupplies.net LLC, or feature of the Floorsupplies.net LLC Property. You further understand and agree that you have no ownership rights in any account you may have with us or other access to the Floorsupplies.net LLC Property or features therein. Floorsupplies.net LLC may cancel your account and delete all User Content associated with your account at any time, and without notice, if Floorsupplies.net LLC deems that you have violated these Terms, the law, or for any other reason. Floorsupplies.net LLC assumes no liability for any information removed from our Floorsupplies.net LLC Property, and reserves the right to permanently restrict access to the Floorsupplies.net LLC Property or a user account.
By displaying, publishing, or otherwise posting any User Content on or through the Floorsupplies.net LLC Property, you hereby grant to Floorsupplies.net LLC a limited, non‑exclusive, sub‑licensable, worldwide, fully‑paid, royalty free license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content in any and all media now known or hereinafter developed without the requirement to make payment to you or to any third party or the need to seek any third party permission. This license includes the right to host, index, cache, distribute, and tag any User Content, as well as the right to sublicense User Content to third parties, including other users, for use on other media or platforms known or hereinafter developed. You continue to retain all ownership rights in your User Content, and you continue to have the right to use your User Content in any way you choose, subject to these Terms and the license described herein. You represent and warrant that you own the content submitted, displayed, published or posted by you on the Floorsupplies.net LLC Property and otherwise have the right to grant the license set forth herein, and the displaying, publishing or posting of any content you submit, and our use thereof does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, patents, contract rights or any other intellectual property rights or other rights of any person or entity. Notwithstanding the foregoing, you acknowledge that your User Content may contain concepts, ideas, materials, proposals, suggestions and the like relating to Floorsupplies.net LLC or our initiatives (your "Ideas"). With respect to Ideas you acknowledge that: (a) Floorsupplies.net LLC receives numerous submissions from many parties and/or may have independently developed and/or considered similar Ideas, and that Floorsupplies.net LLC review of the Ideas is not an admission of novelty, priority or originality; and (b) Floorsupplies.net LLC use of any similar Ideas, whether based on your User Content, provided to Floorsupplies.net LLC by third parties, or independently developed or considered by Floorsupplies.net LLC, shall be without obligation to you.
You agree to indemnify and hold Floorsupplies.net LLC, its parents, subsidiaries, officers, employees, and website contractors and each of their officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys’ fees and costs, related to your violation of these Terms, including the Posting Policy, or which arises from the use of User Content you submitted, posted, or otherwise provided to Floorsupplies.net LLC or this Floorsupplies.net LLC Property.
Representations and Limitations of Liability
Floorsupplies.net LLC makes no representations about the reliability of the features of this Floorsupplies.net LLC Property, the Content, User Content, or any other Floorsupplies.net LLC Property feature, and disclaims all liability in the event of any service failure. You acknowledge that any reliance on such material or systems will be at your own risk. Floorsupplies.net LLC makes no representations regarding the amount of time that any Content or User Content will be preserved.
Floorsupplies.net LLC does not endorse, verify, evaluate or guarantee any information provided by users and nothing shall be considered as an endorsement, verification or guarantee of any User Content. You shall not create or distribute information, including but not limited to advertisements, press releases or other marketing materials, or include links to any sites which contain or suggest an endorsement by Floorsupplies.net LLC without the prior review and written approval of Floorsupplies.net LLC.
THIS SITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL FLOORSUPPLIES.NET LLC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE, NOR SHALL FLOORSUPPLIES.NET LLC BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND FLOORSUPPLIES.NET LLC REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS SITE’S RECORDS, PROGRAMS, OR SERVICES. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO A NEGLIGENT ACT, WILL FLOORSUPPLIES.NET LLC OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DAMAGE OF ANY KIND THAT RESULTS FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, EVEN IF FLOORSUPPLIES.NET LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; AS A RESULT, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Cross Reference Information
Product cross‑reference comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance and other characteristics are fully comparable. Please review specifications prior to purchase.
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CREDIT CARD CHARGEBACK
If you pay by credit card and the credit card company initiates a chargeback, you agree to pay a cost recovery fee of $30 if the chargeback claim is false. A chargeback claim is false if
(1) the chargeback claim states that you did not authorize a purchase, but you did authorize the purchase;
(2) the chargeback claim states that you did not receive an item in your order, but we provide documentation, such as a tracking number, showing that the item was delivered to the shipping address on the order;
(3) the chargeback claim states that you canceled an order, but you are unable to provide a cancelation number;
(4) the chargeback claim states that you did not receive an item in your order, the item is a special order or custom item as shown on the product description page, and the chargeback process commences before the total time required for product lead time and shipping transit time;
(5) the chargeback claim states that there was a problem with your order, such as non-delivery, defective item, damaged item, item not as described or any other problem, and you did not contact us to resolve the problem before the chargeback process commences;
(6) the chargeback claim was started sooner than 25 business days from an order cancelation or receipt of a returned item;
(7) the chargeback claim was started for a refund that was already issued;
(8) the chargeback claim was started 30 days or more after your receipt of a defective product covered by a manufacturer warranty;
(9) the chargeback claim was started before contacting customer service and waiting for their reply to resolve any problem, to cancel the order, or to request a refund.;
(10) the chargeback claim was started in violoation of the Terms and Conditions of Sale; or
(11) the chargeback claim states any untrue claim.
You agree to pay for any additional costs associated with a false chargeback claim, such as shipping charges by the carrier to hold or return the order and the actual cost of shipping charges, which may be more than the discounted charges on the order. The recovery fee and additional costs are added to your account balance and are due within 30 days of the posted date. You agree to pay for any costs we incur to obtain payment from you, including but not limited to collection costs, attorney fees, and court costs.