Help & Customer Service

FLOORSUPPLIES AND A WHOLE LOT MORE!

Office Hours Mon-Fri: 9:00 am - 4:00 pm EST

We’re here to help! At Floorsupplies, customer satisfaction is our top priority. If you have any questions or need assistance, please reach out to us anytime.

Contact Us

Email: sales@floorsupplies.net
Phone: 561-320-7425
Business Hours: Monday–Friday, 9 AM – 4 PM

Frequently Asked Questions

How do I track my order?
After your order ships, we’ll email you a tracking number. Use it to check your shipment status on the carrier’s website.

What is your return policy?
Please see our Returns & Warranty Policy for details on returns, exchanges, and warranties.

How do I make a warranty claim?
Email us at sales@floorsupplies.net with your order info and product issue.

Support Promise

We aim to respond to all inquiries within 24-48 hours on business days.

Contact form

Testimonials

Kevin R., Boise, ID

This range hood looks amazing above our island cooktop. The LED lighting is super bright and the 3-speed fan works like a charm. Installation was straightforward, even for a DIYer

American Walnut Range Hood With Curved Front and Brass Strapping - 30", 36", 42", 48", 54" and 60" Widths Available

Jasmine R., Minneapolis, MN

This comforter is the softest thing I’ve ever owned. It’s like sleeping in a cloud. Keeps me warm without overheating — perfect for year-round use.

Royal Gold Jacquard Comforter

Melissa H., Charleston, SC

These curtains completely changed the feel of our boys room. They drape beautifully, block just the right amount of light, and were super easy to install. Highly recommend!

2 Panels Attack on Titan Curtains Cosplay Blackout Window Drapes

Carla S., Scottsdale, AZ

The matte black sink we purchased for our powder room is absolutely stunning. Everyone who visits asks where we got it. It adds a modern edge and ties the whole room together

Adriatic Black Marble Modern Rectangular Sink Wall-mount Bathroom Sink (W)16" (L)30" (H)6"

Derek H., Cleveland, OH

This radiator edger sander made sanding behind radiators so much easier. It fits perfectly in those narrow spots and delivers a smooth, professional finish every time

13 Inch Radiator Edger Sander Cordless

Eleni K., New York, NY

This mosaic is a true masterpiece. The craftsmanship is incredible — every tiny tile tells a story. It’s become the centerpiece of my study and sparks conversation with every guest

Ancient Greek Mosaic Wall Art - The Parnassus

Rachel N., Chicago, IL

I usually struggle to find dresses that feel both stylish and comfortable, but this one nailed it. Soft fabric, perfect length, and I felt confident wearing it all day. Worth every penny.

2-Tone Tie Dye Cap Sleeves Smocked Waist Tiered Guazy Long Dress - FINAL SALE

Lena K., Brooklyn, NY

This was my first time applying wallpaper, and the instructions made it a breeze. The end result? A chic accent wall that everyone compliments

Abstract Black and Gold Agate Marble Stone Pattern Wall Mural. Removable Peel and Stick Wallpaper. #6454

Danielle T., Scottsdale, AZ

Absolutely breathtaking! The crystal chandelier we installed in our dining room draws compliments from every guest. Elegant, sparkly, and surprisingly easy to install

12 Light Rectangular Crystal Dianyi LED Chandelier // Silver

Hannah S., Charlotte, NC

The coffee table we ordered is a total showstopper — solid wood, beautiful finish, and just the right size for our family. Assembly was simple and everything arrived in perfect shape

48" Wood Coffee Table

Amber J., Denver, CO

Our new sectional sofa is unbelievably comfortable and looks like something out of a design magazine. The fabric is soft, kid-friendly, and holds up beautifully

Walker Edison | Chenille Modular Cloud Couch with L-Shaped Sectional and Ottoman

Derrick J., Seattle, WA

I ordered a few area rugs and some peel-and-stick wallpaper. The patterns are gorgeous and the materials feel premium. I’ve already recommended this store to three of my friends!

Aaden Traditional Cream Area Rug

Money Back Guarantee

Get the item you ordered or your money back—it’s that simple.

30-day returns and exchanges

Item can be returned in its original condition for a full refund or replacement within 30 days of receipt.

Certified Quality

Our products meet the highest industry standards, ensuring durability, safety, and exceptional performance you can rely on.

Your transaction is secure

Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others

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